Privacy Policy
To ensure your peace of mind when using the services and information on this website and application (APP) (hereinafter referred to as the Service), we hereby explain our Privacy Policy to protect your rights and interests. Please read the following carefully. If you disagree with all or any part of this Privacy Policy, please immediately cease using the Service.
I. Scope of Privacy Policy
This Privacy Policy covers how we handle personally identifiable information collected when you use the Service. This Privacy Policy does not apply to websites linked to or managed by the Service, nor to personnel not authorized or involved in the management of the Service.
II. Collection, Processing, and Use of Personal Data
We will collect, process, and use your personal data in accordance with the following table:
Categories and Content
Methods of Collection
Purpose
Personal Account Information: including account name, nickname, and password
Your voluntary provision
Registering an account is a prerequisite for accessing our services (including gaming services, top-up transactions, customer service, etc.) and serves as the basis for our legitimate business activities, such as data analysis and investigation of violations.
Used to generate a user ID to link your game data and identity information.
Personal email address and mobile phone number
Provided by you
This information is used to register an account. It is a prerequisite for accessing our services (including game services, top-up transactions, customer service, etc.) and is also the basis for our reasonable business activities, such as data analysis and violation investigation.
We may use this information to send you verification codes, game notifications, winning information, marketing information, etc. You can unsubscribe by following the instructions in the announcement.
Third-party platform account information: including the third-party platform ID, user nickname, and email address.
We will obtain this information from the third-party platform in accordance with your authorization.
This information is used to register an account. It is a prerequisite for accessing our services (including game services, top-up transactions, customer service, etc.) and is also the basis for our reasonable business activities, such as data analysis and violation investigation.
Mailing address
Provided by you
This information is used to confirm your regional location and set up your game on the regional server.
This information is used to mail you merchandise or prizes.
Questionnaire Information: Depending on the questionnaire, this may include your age range, gender, nationality, gaming experience, device information (including hardware, system, and network information), occupation, and contact information.
You actively provide this information.
Used for recruiting, screening, and notification of results for game testers.
Used for conducting research to improve the game.
Hardware Information: This includes device name, type, model, manufacturer, and brand, CPU information (including CPU architecture), motherboard serial number, battery and charging status, and sensor information (including accelerometer, gyroscope, and magnetic field sensor). Sensors (e.g., rotation vector sensors, light sensors)
We (directly or through service providers) collect
Used to identify your device and implement security features (such as determining login device uniqueness and new device security verification).
Used to monitor ad delivery and measure ad effectiveness.
System Data: including system version, device orientation (horizontal and vertical), ROM, device screen resolution and size, language (including region/country code), memory and storage space and remaining space (including remaining internal memory and external SD card space).
We (directly or through service providers) collect (collected by service providers)
Used to identify your device and implement security features (such as unique login device verification and new device security verification).
Used to monitor ad delivery and measure ad effectiveness.
Identifiers: including IMEI, MEID, MAC address, OAID, UUID, IDFA, and IDFV.
We collect (directly or through service providers).
Used to identify your device and implement security features (such as unique login device verification and new device security verification).
Used to monitor ad delivery and measure ad effectiveness.
Network Data: including network Type of data, network status, operator information, IP address, ICC ID, Wi-Fi data
We collect (directly or through service providers)
Used to confirm the network connection type and ensure you are connected to the game server
Used to determine your country or region
Used to enable the automatic download of game resources over Wi-Fi
Used to ensure your game and transaction security, and to prevent fraud
Used to improve your gaming experience (e.g., reminding you that you are using data to play the game)
Launcher service data: including game application ID, launcher ID, launcher version, and game version.
We collect (directly or through service providers)
Used to provide you with PC client-related services for launching games
Game log data: including personal account information, login logs, search query content, item logs, game match data, progress and game crash records, behavior data, movement speed, attack index, chat logs, nickname logs, and signature logs
We collect (directly or through service providers)
Used to provide you with the ability to view relevant history in the game client
Used for game operation statistics analysis, game security analysis, and customer service complaint handling to optimize your service experience.
Game security information: including game log data, hardware and operating system data, application installation lists, currently running tasks, process and game crash logs
We collect (directly or through service providers)
Used to detect piracy, scan for cheats, and prevent cheating to maintain game fairness and combat activities that interfere with or disrupt the normal operation of the service.
Illegal game information: including illegal nicknames, signatures, and chat information
We collect (directly or through service providers)
To provide a healthy and positive gaming environment, and to serve as evidence in the event of legal disputes.
Prepaid and consumption information: including game account information, order number, transaction amount, transaction time, transaction goods or services, recipient information, payment service provider user ID, payment service provider order number, and payment status information
We collect (directly or through service providers)
Used to deliver the relevant goods or services to you and provide you with post-sales dispute resolution services.
Used to ensure the security of your transactions and payments and to identify fraud.
Used to provide you with the ability to view your purchase history in the game client.
Chat history (including text messages), friendship history (including friend relationships, number of friends, adding or removing friends, and blacklisting)
We collect this information (directly or through service providers)
To provide a healthy and positive gaming environment, this information may be used as evidence in the event of legal disputes.
Customer Service Information: This includes your contact information, contact history with us, and the specific content of your communications.
We collect this information (directly or through service providers)
To match and verify your user identity, identify issues, disputes, and the nature of any disputes, and to promptly respond to and address your requests.
Camera Permissions
You actively authorize this permission.
This permission is used to enable you to take photos and upload images while using our products or services.
If you refuse this permission, your ability to upload photos and videos will be affected, but it will not affect your use of other product features.
Storage Read/Write Permissions (Photo Album)
You actively authorize this permission.
This permission is used to enable you to upload images or files from your device, store game footage or videos on your device, or store in-game images using the in-game camera function while using our products or services.
If you refuse authorization, this will affect your ability to upload or download images, files, or videos, as well as the ability to store in-game images using the in-game camera function. However, this will not affect your ability to use other product features.
Network Permissions
You actively authorize this.
This permission is used to enable you to connect to and use the internet while using the product or service.
If you refuse authorization, this permission will affect your ability to connect to the internet and other services or features that rely on it (such as game services and game updates), but will not affect your ability to use other product features.
Clipboard Permissions
You actively authorize this.
This permission is used to enable you to copy and paste content from external sources into the game, or copy and paste content from the game into the game or external sources.
If you refuse authorization, this permission will affect your clipboard function, but will not affect your ability to use other product features.
Device Microphone Permissions
You actively authorize this.
This permission is used to match and verify your user identity, identify issues, disputes, and conflicts, and
This permission is used to enable you to upload videos for customer service.
If you refuse authorization, your customer service functions will be affected, but your use of other features within the product will not be affected.
Notification Permission
You actively authorize this.
This is used to push notifications related to this game, including download progress, in-game stamina bar allocation, and in-game event notifications.
If you refuse authorization, your normal use of the game notification push function will be affected, but your use of other features within the product will not be affected.
III. Data Security and Protection
The servers used for this service are equipped with firewalls, anti-virus systems, and other relevant information security devices and necessary security measures to safeguard the security of all personal data.
We store your personal data only for the shortest possible period necessary to provide you with the service. We typically store your personal data for the life of your service and delete or anonymize it within 30 days of receiving your request to delete your account. However, we may extend or shorten the storage period of your personal data in accordance with applicable laws and regulations in the following circumstances:
• Complying with applicable laws and regulations.
• Complying with court judgments, rulings, or other legal proceedings.
• Comply with the requirements of relevant government agencies or legally authorized organizations.
• Purposes reasonably necessary to implement relevant service agreements or this Policy, safeguard the public interest, and protect the personal and property safety of our partners, ourselves, other users, or employees, or other legitimate rights and interests.
Pursuant to the various contracts we have with you to provide you with services, your personal information may not be stored or processed on servers located in your region of residence. Our teams around the world may access your information from locations outside your region of residence. Regardless of where our servers are located, we will take appropriate measures to protect your rights in accordance with this Privacy Policy.
IV. Sharing of Personal Data with Third Parties
Except as provided in this Policy, we will not share your personal data with any other company, organization, or individual without your consent. However, you acknowledge and agree that certain specific modules or features of our services may be provided by third parties (including but not limited to payment service providers, advertising and analytics providers, SDK service providers, etc.), and we may share your necessary personal data with these third parties as necessary. We carefully select such external vendors and require them to handle and protect your information in accordance with this Policy or any privacy policy, information usage statement, and other relevant confidentiality and security measures agreed upon with you.
The circumstances in which we share your personal information with third parties include, but are not limited to:
• With your written consent.
• To fulfill our contractual obligations with you.
• When required by law or by judicial, police, or other competent authorities.
• To protect your life, body, freedom, or property from danger.
• When necessary for statistical or academic research in the public interest in collaboration with government agencies or academic research institutions, and the data is processed or collected in a manner that does not allow identification of specific parties.
• When your use of the Service violates the Terms of Service or may harm or interfere with the rights of the Service and other users, or cause harm to anyone, or to protect the integrity and security of the personal information, transaction content, game history, or personal information of other members or third parties.
• When it is in the best interest of you.
• When this service entrusts vendors to assist in processing or using your personal information, we will diligently supervise and manage the outsourced vendors or individuals and will not use the data obtained beyond the scope of the contract.
V. Your Rights and Methods of Exercise
(1) You may exercise the following rights regarding your personal information by making a written request to the Company:
• Inquiry or request for review.
• Request for a copy.
• Request for supplementation or correction.
• Request for cessation of collection, processing, or use.
• Request for deletion.
(2) Limitation of Rights
The above rights may be limited if you do not meet the Company's application procedures or if otherwise required by law.
(3) Fees
If you inquire about, request for review, or request for a copy of your personal information from the Company, the Company will charge the necessary fees at its discretion.
(4) Methods of Exercise of Rights
To apply for the above rights, you must complete an application form. The Company may request that you provide verifiable identification information. If you authorize someone else to apply on your behalf, you must provide a letter of authorization and identification information for both you and your agent.
VI. Use of Cookies
To ensure the proper functioning of our products and services, we store small files called cookies on your computer or mobile device. Cookies typically contain an identifier, website name, and some numbers and characters. Cookies allow websites to store information about your preferences. We do not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. For more information, please visit AboutCookies.org. You can clear all cookies stored on your computer; most web browsers have a cookie blocking function.
VII. Notice for Minor Users
If you are a minor under the age of 18, you must obtain prior consent from your parent or other guardian (hereinafter referred to as "Guardian") before accepting or using our services. Please acknowledge, understand, and agree that minors should not register for an account, accept, or use our products or services without their guardian's consent. If you are the guardian of a minor, please contact us using the contact information in this Policy if you have any questions regarding the personal information of the minor you are protecting or if you request us to inquire, access, modify, correct, or delete the personal information. Although local laws and customs may define a child differently, we consider anyone under the age of 13 to be a child. If we discover that we have collected a child's personal information without the prior, verifiable consent of their guardian, we will delete the relevant information as soon as possible.
VIII. Personal Self-Protection Measures
• Please keep your account and password safe and do not provide any personal information, especially your password, to anyone.
• It is recommended that your account password be kept private.
Avoid setting the same password as you use for other games, websites, applications (apps), email, social networks, or forums.
• If you share a computer with others or use a public computer, please log out of your account or close the browser window before leaving after using this service to prevent others from accessing your personal information, emails, or accessing your system administration area.
• Avoid opening unauthorized websites and their attachments; do not install or execute unauthorized programs, or visit cheat websites or forums to prevent your information from being leaked and your computer from being infected with Trojans or other viruses.
• Official staff, event personnel, and online game administrators will not proactively request passwords from any player, regardless of the reason. If you discover such requests, please report them to our company immediately for action.
IX. Security Statement
• We will take reasonable steps to ensure the security of personal information. Despite our security measures, there is still a risk that your personal information may be viewed by unauthorized third parties or be exposed to computer viruses or other security risks.
• If you link to other websites through this service, please note that these third-party websites are not under the control of our company, and we are not responsible for their conduct. Please note: Personal information you provide to third-party providers is not governed by this Privacy Policy. We strongly recommend that you carefully review the privacy and security agreements or terms of any third-party provider.
• Please exercise due care and proper safeguarding of your personal information. Our company assumes no liability for any loss or other adverse impact resulting from the disclosure of your personal information or privacy due to your own fault.
X. Amendments to the Privacy Policy
This Privacy Policy may be amended from time to time as needed, and the amended terms will be posted on our website for a permanent period. Please pay close attention to these changes. Your continued use of our services after any changes to this Privacy Policy constitutes your agreement to this Privacy Policy and any changes thereto. If you object to any of the changes, in whole or in part, please immediately cease use of our services and notify us of the termination of your contract.
Comments and Suggestions
If you have any comments or questions regarding our game privacy policy or any matters related to personal information, please contact our game customer service center.
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