Game Services

 Article 1. Purpose

The purpose of these Terms of Service is to specify the rights, obligations, and responsibilities of users and the Company regarding the use of the mobile game services and other services provided by the Company (hereinafter referred to as the "Game Services"), as well as other necessary matters.

Article 2. Definitions of Terms

1. The terms used in these Terms shall be defined as follows.

1. Company: refers to the company providing the Game Services.

1. User: refers to the user who agrees to these Terms and is eligible to use the Game Services. Membership is not mandatory.

1. Game Services: refers to the games and other services provided by the Company to users via various wired and wireless devices, such as smartphones, TVs, tablets, and PCs.

1. Game Website: refers to the website established by the Company for the purpose of providing the Game Services.

1. Game Rules: refers to the rules established by Party B that govern the conduct of the Game and do not affect the contractual rights and obligations between the parties. - 6) Game History: refers to the computer system's record of Party A's Game play from the time Party A logs in to the time Party A logs out of the Game.

1. Stored Value: refers to the amount of money a user has prepaid to the Company or its remaining balance.

1. Definitions of terms used in these Terms, except those defined in this section, shall be defined in accordance with relevant laws and regulations. Terms not defined in relevant laws and regulations shall be defined in accordance with customary usage.

Article 3. Explicit Notice and Amendment of Terms

1. The Company must post the contents of these Terms in-game in a manner that is easily understood by users. The Company may amend these Terms without violating local laws and regulations.
2. If amending these Terms, the Company must announce the effective date, details of the changes, and the reason for the changes in-game and on the homepage of the Game website at least 7 days in advance (30 days in case of adverse effects on users or significant matters), and notify users by email. 3. When the Company announces a revised Agreement, it will notify the user. If the user does not expressly object by the date of the change, the user will be deemed to have agreed to the revised Agreement. If the user does not expressly object within that period, the user will be deemed to have agreed to the revised Agreement.
3. If the user disagrees with the revised Agreement, it will be deemed that the user has notified the Company of the termination of these Agreements.
4. The following shall be deemed an integral part of these Agreements and shall have the same force and effect as these Agreements:

1. The Company's advertising or promotional content regarding game services.

1. The fee schedule and game rules.

1. In the event of any conflict between the terms in the preceding paragraph, the terms shall be interpreted in favor of the user.
2. In the event of a fee adjustment, the Company will announce the adjustment on the game website, during game play, and on the game login page thirty days prior to the scheduled effective date. If the user has registered an email when registering their account, the user will also be notified by email. 8. If the rates are adjusted, the new rates will apply from the effective date of the adjustment. If the new rates are higher than the old rates, any top-up charges already registered on the game website before the new rates take effect will be charged at the old rates.
3. For hourly rates, each charge is calculated as __ hours (not exceeding two hours).

Article 4: Usage

1. By downloading and installing the application provided by the Company and agreeing to these Terms, you are deemed to have applied for the Company's game services and consented to the recording of required information and binding.
2. Within the game services, paid content purchased by users is only usable on the phone on which the game application was downloaded or installed.
3. Users wishing to use the game services must verify their age before playing. The Company assumes no liability for any legal consequences arising from underage users playing without the consent of their legal guardians.

Article 5: Privacy Policy

The Company strives to protect user personal information, including membership information, in accordance with local laws and regulations. For information regarding the protection of user personal information, please refer to the Company's separately announced privacy policy. Article 6. The Company's Obligations

1. The Company will comply with the relevant laws and regulations of each country in providing services and exercise the rights and obligations set forth in these Terms and Conditions in accordance with the principle of trust.
2. The Company will make every effort to provide users with secure services, establish a security system to protect users' personal information, and publish and adhere to the relevant Privacy Policy. Users' personal information will not be disclosed or provided to third parties except as provided in these Terms and Conditions and the Privacy Policy.
3. The Company will make every effort to provide continuous and stable services. In the event of equipment failure or data loss, the Company will promptly correct and restore the situation, excluding unavoidable reasons such as natural disasters, emergencies, or defects or failures that cannot be resolved with current technology.
4. The Company will display the following information on the game website and game package packaging:

1. The game rating and prohibited or appropriate age groups in accordance with the Computer Software Rating Regulations.

1. The minimum hardware and software requirements for playing the game.

1. The refund rights set forth in Article 16, Paragraph 4. - 4) Information regarding free or paid security devices, if any.

1. After the user completes the registration process, the Company shall issue an account and password. Once set, such account cannot be changed and is for user use only.
2. The password referred to in the preceding paragraph may be changed using the modification mechanism provided by the Company. Company personnel (including customer service personnel and game administrators) shall not proactively request a user's password. The Company shall retain Party A's user and electronic records for ____ days (but not less than 30 days) following the termination of the contract.
3. If the contract is terminated for reasons not attributable to the user, the user shall have the right to continue using the original account and the electronic records associated with the account if they renew the contract within that period.
4. If the user has not renewed their contract upon expiration of the period referred to in the preceding paragraph, the Company may delete the account and all associated information, unless otherwise provided by law.
5. The Company will retain the user's personal game history records for ____ days (but not less than 30 days) for user access. 10. Users may request access to their personal game history in writing, online, or in person at our service center. They must provide personal information consistent with their identification documents for verification. The user will be charged a fee of NT$____ (not to exceed NT$200), which will be borne by the user.
6. Upon receiving a user's request, our company will provide the user's personal game history listed in the first paragraph within seven days, either on a disc or other storage medium, or in writing or by email.
7. Our company will provide information on the game server's capacity, number of concurrent users, and connection status on the game website and update it regularly.

Article 7. User Obligations

1. Users shall not engage in the following acts and are obligated to always confirm and comply with the provisions of these Terms, the instructions for use, relevant precautions in game service announcements, and matters notified by our company.

1. Falsely stating facts when making applications or changes.

1. Misappropriating the information of others. - 3) Impersonating an employee, operator, or other related person of the Company.

1. Modifying information published by the Company.

1. Creating, distributing, using, or advertising computer programs, machines, or devices not provided or approved by the Company.

1. Infringing upon the copyrights, intellectual property rights, and other related rights of the Company or other third parties.

1. Acts that damage the reputation of the Company or a third party or disrupt its business.

1. Publishing or posting vulgar or violent language, text, images, sounds, or other information that violates public order.

1. Dealing with game data (accounts, characters, game items, etc.) or rights (providing guarantees, lending, etc.) for a fee (transfer, sale, etc.).

1. Using the Services for profit, business, advertising, political activities, or illegal campaigning without the Company's consent. - 11) Other acts that violate the laws, regulations, and moral codes of the service area and are generally prohibited.

1. If a user engages in any of the acts listed in the first paragraph, the Company may restrict the user's use of the Game Service.

Article 8. Service Content and Changes

1. Users must use the Game Service in accordance with these Terms and the Game Rules established by the Company.
2. The game world provided by the Company through the Game Service is an original virtual world. The Company reserves the right to create, modify, retain, and maintain the game content.
3. The Company will take necessary measures in the real world to protect and maintain the order and playability of the Game World.
4. If the Company has sufficient reason to do so, it may release updates (patches) to meet operational and technical requirements for the Game Service and announce these updates through the Game Service and other channels.
5. If either party discovers that a third party is illegally using a user's account or that user security has been compromised, the party shall immediately notify the other party. Upon receipt of notification from a user, or after notification by the Company, and confirmation by the user of the aforementioned circumstances, the Company may suspend the use of the relevant account or password and issue the user a new account or password.
6. In the circumstances described in the preceding paragraph, the Company will refund the user's deducted credits or compensate for the corresponding game fees, except where the user is at fault.
7. If a user discovers that their account or password has been illegally used, or that their game records have been improperly transferred, they must immediately notify the Company for verification. After the Company verifies that the IP address is unused by the user, the Company may temporarily restrict the relevant online game user's access to the Service.
8. The Company shall promptly notify any third party holding the records described in the preceding paragraph in writing or by email upon the date of any temporary restriction of game access rights, requesting an explanation. If the third party fails to provide an explanation within seven days of receiving the notice, the Company shall directly return the improperly transferred electronic records to the user. If the Company is unable to provide an explanation, it may offer other mutually agreed-upon compensation and, upon such explanation, lift the restrictions on the relevant online game user. However, if the Company provides free security devices (such as anti-theft cards, phone locks, etc.) and the user does not use them, the Company may directly return the improperly transferred electronic records to the user.
9. If the third party holding the electronic records in Paragraph 1 disagrees with the Company's handling of the matter, the Company may pursue legal action in accordance with the reporting procedures.
10. If the Company restricts a user's use rights in accordance with Paragraph 1, the Company shall not charge any fees to the user during the restricted period.
11. If a user makes a false claim that infringes upon the rights of the Company or other online game users, the Company shall bear all legal responsibility.
12. All electronic records related to this game belong to the Company, and the Company shall maintain the integrity of the user's electronic records.
13. The user has the right to control the electronic records in the preceding paragraph. 14. Changes to the Game Rules shall be made in accordance with the procedures set forth in Article 3, Paragraphs 2 and 3.
14. Game Rules shall be void if any of the following circumstances occur:

1. Conflict with the provisions of these Terms.

1. Deprive or restrict the user's contractual rights. However, this does not apply to actions taken by the Company in accordance with Article 17.

1. The Company shall, in principle, provide 24/7 service to users year-round, unless encountering exceptional business or technical obstacles.
2. The Company may temporarily suspend Game Services in the event of any of the following circumstances, and shall have no obligation to provide Game Services during such periods.

1. Maintenance, replacement, or scheduled maintenance of computers and other communication equipment, as well as the need to modify game content or game services.

1. Unexpected instability of Game Services due to cybersecurity incidents such as hacking, communication outages, or improper gameplay by users. - 3) Circumstances where the provision of game services is prohibited or restricted at specific times or in specific manners due to relevant laws, government policies, company charters, etc.

1. Circumstances where normal provision of game services is impossible due to natural disasters, emergencies, war, equipment failures, or a surge in service usage.

1. Circumstances where the company's operations necessitate a division, merger, business transfer, or termination of business, or where revenue from game services decreases in the current year.

1. The Company shall not be liable for any damages caused to users by free services, unless caused intentionally or through gross negligence.
2. Except for unused paid services, members cannot seek compensation for free services, paid services with remaining validity, or paid items when the Company terminates game services.
3. If the Company's system equipment is down for pre-planned maintenance, the Company will announce it on the game website seven days in advance, notify users when they log in, and display a downtime message during gameplay. 6. The Company shall ensure that its system equipment is free of errors, screen freezes, lags, interruptions, or disconnections. If this results in an inability to provide user services, the Company shall refund any deducted game credits, waive the corresponding game fees, or extend the user's game time.

Article 10. Information Collection and Notification, etc.

1. The Company may store all content related to user use of the Game Services. This information is retained solely by the Company and may be accessed when necessary for user dispute resolution, handling customer complaints, and maintaining Game order. The Company shall not allow third parties to access the information without the authorization of relevant laws and regulations. The Company may access user chat messages if necessary to investigate, address, or verify account theft, cash transactions, verbal abuse, in-game fraud, or other fraudulent activities, exploitation of program errors (bugs), other violations of applicable laws and regulations of various countries, or any other serious violations of the Terms as described in these Terms. The Company will subsequently provide the reason for the access and the information accessed. 2. To improve the quality of game services, including game operation and program stability, the Company collects user settings and specifications, including phone and device models, OS versions, root information, phone numbers, and specifications.
2. If the Company needs to notify an unspecified number of users, it may do so via email, electronic bulletin boards, in-game messages, text messages (LMS/SMS), etc.
3. In accordance with Article 3 above, if notification to all users is necessary, an in-game announcement will be posted for at least seven days, or a pop-up window will be used.

Article 11. Product Use

1. The Company offers both free services that can be used without additional payment and paid services that require a pre-paid fee. Users can choose the game services they wish to use.
2. Payment for game services may be made through methods predetermined by the Company.
3. Users may pay for paid services using methods provided by the Company. When users download applications and use services online, they may be charged data transmission fees by their telecommunications company. 4. Users may purchase paid services in accordance with the Company's or the application platform's policies. Different platforms may have different transaction fees and other usage conditions due to differing policies. Fees for paid services will be charged according to the purchase methods and transaction policies established by the Company, the telecommunications companies in each country, and the application platform. Payment methods will also be subject to the policies of each company.

Article 12: Ownership of Copyright, etc.

1. The copyright and other intellectual property rights in the content provided by the Company within the Game Services belong to the Company.
2. Information obtained through the use of the Game Services provided by Users may not be reproduced, transmitted, published, distributed, or broadcast for commercial purposes without the Company's consent, nor may it be provided to third parties.
3. If the Company determines that any content posted by Users within the Game violates the prohibited acts set forth in Article 7 of these Terms, the Company may delete or remove it, or refuse to publish it, without prior notice.